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How to Get Your Fans to Grow Your Practice
Issue: September/October 2022
File Type: PDF
Filed Under
Marketing and Business Development
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Consistently delivering an extraordinary patient experience sets the stage for loyalty, repeat visits, and growth, but there’s still a “missing link” that many practices overlook: Referrals from current patients to potential new patients. 

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About the Author
Mark David Jones

(352-242-1234; MDJones@SmallWorldAlliance.com) is a former Disney executive who now serves as president of Small World Alliance, Inc., a business management consulting firm (Orlando, Fla.). He is the author of Lead With Your Customer: Transforming Culture and Brand into World-Class Excellence (2nd edition).

 

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