Practice Labor Productivity - Benchmarking in a Peri-COVID-19 World

AE Articles

Issue: November/December 2020

File Type: PDF

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Lay staffing has always been the biggest single cost of running an ophthalmology practice, consuming just under a third of every net revenue dollar you collect. It has always paid to know your labor productivity figures. Too many staff, and profits erode while morale sinks—nobody likes to work when there’s not enough work to do and you spend the day trying to look busy. Too few staff, and profitability also falls but for different reasons:

About the Authors

Corinne Z. Wohl, MHSA, COE

(609-410- 2932; czwohl@gmail.com), is president of C. Wohl & Associates, Inc., a practice management consulting firm. Her latest book, co-authored with John Pinto, is UP: Taking Ophthalmic Administrators and Their Management Teams to the Next Level of Skill, Performance, and Career Satisfaction, and is available from the author.

John Pinto

(pintoinc@aol.com; 619-223-2233) is president of J. Pinto & Associates, Inc., an ophthalmic practice management consulting firm in San Diego. His latest books, Simple: The Inner Game of Ophthalmic Practice Success and the sixth edition of John Pinto’s Little Green Book of Ophthalmology are available from the author.