AE Articles
More important Than Ever - Reputation Management in 2021
Issue: January/February 2021
File Type: PDF
Preview

The past year’s turmoil has made online reputation management more important than ever. Nationwide, the patient experience has dramatically changed. Who would have imagined conducting video visits in eyecare, asking patients to wait in their car, come unaccompanied, or wear a mask to their next appointment?

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About the author
Marc-François Bradley

(800.608.6017 ext. 101; mbradley@sophrona.com) is president of Sophrona Solutions, Inc., North Oaks, Minn. 

 

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