AE Articles
6 Tips for Fast-Tracking Better Communication in Your Practice
March 2024
Issue: March/April 2024
File Type: PDF
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As administrators, we are faced with challenging communication daily—with our patients, staff, physicians, and owners. Through the years we have learned many lessons regarding successful communication in the workplace. We hope this article will put new administrators on a fast track for great communication and provide some pearls for everyone!

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About the Authors
Evelyn Kelly
served as practice administrator for Raleigh Ophthalmology in Raleigh, N.C., until her retirement in March 2023.
Kathy Erickson, MBA, COE
(910-763-3601, ext. 1261; kerickson@wilmingtoneye.com), is CEO at Wilmington Eye, PA, Wilmington, N.C. Both Kelly and Erickson participated in ASOA’s ABC Mentoring Initiative as roundtable facilitators on effective communication.

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