AE Articles
Strategic Service Recovery for Your Practice
July 2024
Issue: July/August 2024
File Type: PDF
Preview
If you’ve been consistently implementing the strategies and tools I’ve been writing about in these articles over the past seven years, you are likely enjoying extraordinary employee engagement, patient satisfaction, and practice outcomes. This is everyone’s Plan A for their business. But what happens when your customer’s experience doesn’t go according to plan?
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About the Author
Filed Under
Business Operations