AE Articles
Leadership Log: Becoming a Better Version of Myself, or How the MLM Certificate Program Helped Me Flex My Style and Grow as a Leader
Issue: July/August 2022
File Type: PDF
Preview

I’m grateful to have this opportunity to share my experience participating in the “Growing as a Mid-level Manager (MLM) Certificate Program” (now rebranded as the “LEAD Certificate Program”). The content from this program has helped me be a better version of myself and shine in my role! In the “imagined interview” below you’ll find a few key aspects of my leadership journey that I hope will inspire you or your staff to enhance your practice’s effectiveness by exploring the MLM program. I hope others can participate and have a similar experience.

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About the author
Rhonda Kames, OA, CPSS, COPC

(574-293-3545; rkames@bolingvisioncenter.com), is director of Guest Services at Boling Vision Center/Insight Surgery Center, Elkhart, Ind. 

 

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