AE Articles
Questions from ASOA Eyemail - November/December 2024
December 2024
Issue: November/December 2024
File Type: PDF
Preview

I’m reaching out to get insights on insurance card policies. I’ve noticed that more patients are arriving without their cards. I believe if we can verify their insurance online and the details match their ID, we should go ahead with the visit to prevent potential revenue loss. However, I’d like to hear thoughts on handling discrepancies, like when a driver’s license shows “Robert” but their insurance states “Rob.”

This content is only available to ASOA members

Please use the appropriate option below to continue.

Not a member? Create an account

We use cookies to measure site performance and improve your experience. By continuing to use this site, you agree to our Privacy Policy and Legal Notice.