AE Articles
When Communication Fails - How to Diagnose, Defuse, and Redirect Difficult Conversations
December 2023
Issue: November/December 2023
File Type: PDF
Preview

We’ve all been there. A conversation you hoped would go well suddenly derails. You may feel confused and not know how to respond. What if you had a tool that could help you communicate more effectively from the start?

This content is only available to ASOA members

Please use the appropriate option below to continue.

Not a member? Create an account

About the author
Patty Casebolt

(541-301- 4632; PATTY@medicaleyecenter.com) is Chief Operating Officer of Medical Eye Center, Medford, OR

 

Filed Under
Human Resources

We use cookies to measure site performance and improve your experience. By continuing to use this site, you agree to our Privacy Policy and Legal Notice.