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Home AE Magazine Administrative Eyecare Articles When Communication Fails - How to Diagnose, Defuse, and Redirect Difficult Conversations
AE Articles
When Communication Fails - How to Diagnose, Defuse, and Redirect Difficult Conversations
December 2023
Issue: November/December 2023
File Type: PDF
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We’ve all been there. A conversation you hoped would go well suddenly derails. You may feel confused and not know how to respond. What if you had a tool that could help you communicate more effectively from the start?

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About the author
Patty Casebolt

(541-301- 4632; PATTY@medicaleyecenter.com) is Chief Operating Officer of Medical Eye Center, Medford, OR

 

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