In these challenging times, employee frustration has become a silent epidemic. Gallup’s in-depth 2024 State of the Global Workforce Report indicates that an average 41 percent of U.S. workers suffer from stress and frustration during a typical workday. This trend is even more pronounced in our healthcare field. According to a recent study in the Journal of General Internal Medicine, the percentage of people reporting burnout was even higher among nurses (56 percent), clinical staff (54 percent), doctors (47 percent), and nonclinical staff (46 percent). Lead researcher Dr. Lisa Rotenstein of Harvard Medical School writes, “Every member of the healthcare team is really critical to patient outcomes and patient experiences of care … It’s just really important for us to remember that as we are trying to optimize both patient outcomes and experiences for our workforce.”
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