Janna S. Mullaney, with 39 years in the eyecare industry, currently serves as Senior Vice President of Operations, Revenue Cycle and Payer Management for Eyecare Services Partners (ESP).
As a Fellow and Past President of the American Society of Ophthalmic Administrators, Ms. Mullaney has served the as a contributing board member, has chaired the annual meeting programming committee, served on the ASOAnalytics Task Force, NBCOE Board, Faculty on the LEAD Program and presented at national meetings as a subject matter expert on various topics in the eyecare industry. Additionally, she has been featured and authored several articles in Administrative Eyecare and various other industry publications.
From 2004-2014, Mrs. Mullaney has served as an EHR and Practice Consultant for over 35 group practices across the country, including the Nova Southeastern Optometry School. In her capacity as practice consultant, she has helped practices select, implement, and develop their practice management and electronic health records and contributed to their ongoing practice success. She also served as a resource for NextGen Healthcare Information Systems as an ophthalmic consultant for many of their large practice implementations. In 2015, Janna was selected as the COO of the year by SmartCEO in Baltimore, Maryland. Ms. Mullaney was selected to take part in the “2018 Merit-based Incentive Payment System Improvement Activities Technical Experts Panel (TEP)” as well as the Legislative Fly-In on Capitol Hill as part of the Alliance of Specialty Medicine for ophthalmology.
In her capacity of SVP for EyeCare Services Partners, she is one of the longest standing Administrators to have made the transition from private practice to corporately owned MSO. Most recently, Ms. Mullaney served on the Alcon Synergy Seekers Advisory Panel.
Advice I would have given myself when I started my career: If I had an opportunity to go back and give myself a pep talk, I would say “don’t wait to get involved, don’t hold back, there is so much more outside of our own bubble (or in this case, practice). We all grow in our professional and personal lives when we actively participate and share. Don’t just be a spectator during the building years of your career, find what energizes you and be a true contributor.”
