Description

In being ready to handle the wide array of possible employee crises affecting the workplace, great practices tend to follow the astronauts’ credo: “It’s better to be over-prepared and underchallenged than to be under-prepared and overchallenged.” Your staff eventually experience problems of daily living that interfere with performing their professional duties, such as financial struggles, life-threatening medical issues, marital discord/divorce, challenges associated with elderly parents, etc. Also, some will present mental health and/or chemical dependency issues requiring employer intervention and support when such problems begin to compromise the practice’s daily operations and patient care. This webinar is designed to provide information regarding the appropriate handling of employee crises in a manner that is effective both for the individual/family and for the practice seeking continuity of high-quality ophthalmic services to patients.

Objectives

Attendees who listen to this webinar will learn:

• How to build employee crisis management supports/training as part of your practice structure.
• How to identify and create linkages with external resources for handling employee crises.
• How to foster and instill the values of staff wellness and safety within your culture.
• How to understand and be prepared to manage staff crises impinging upon the workplace, including:
• Domestic violence
• Drug/alcohol related struggles
• Serious mental health problems
• Staff and/or family medical concerns
• Aging parents
• Financial difficulties
• Suicidal comments and behavior
• Staff victimization, sexual harassment, and hostile work environment"

Note: Current ASOA Premier members can attend this webinar for free. 

Synopsis:
This presentation will explore the significant challenges and opportunities that Ophthalmology Practices both large and small have faced since February 2020.  We will review what we learned going forward. How has the hardware & software industry reacted to our needs and what did we find that was both successful and not successful?

Learning Objectives

• Participants will be able to identify the top 3 challenges facing IT that started in January 2020. These challenges are not related to Covit-19 or the pandemic.
• Participants will be able to identify the top 3 challenges facing IT moving forward from today in 2021
• Participants will be able to identify the impact of supporting work at home has had on key employees.
• Participants will be able to identify the top 3 IT Systems needed to support patients in a remote environment.
• At the end of the presentation the participants will be able to create a list of priorities for IT moving forward. 

Note: Current ASOA Premier members can attend this webinar for free. 

Description:

It’s hard being the new kid on the block! And let’s be honest, it’s time consuming and expensive to onboard - so it’s imperative we do it right! The first few days at any new job are critical in creating buy-in to your culture and setting new team members up for success! We must do better than just going over the handbook and teaching about all the things they shouldn’t do. Instead, we should use this opportunity to create passionate advocates, show them they are a part of something bigger than themselves, and give them access to the tools they’ll need to succeed!

Objectives:

• Understand why interactive, engaging onboarding is imperative for long term success and team member buy-in
• Take away real-life examples and tactical ideas to implement within your practice

Note: Current ASOA Premier members can attend this webinar for free. 

Registration details coming soon