Description:

Join ASCRS and ASOA Director of Government Relations Nancey McCann and Manager of Regulatory Affairs Allison Madson for this webinar to review the 2020 Medicare Physician Fee Schedule Final Rule. The webinar will detail Medicare payment policies for the upcoming year and discuss the updated standalone E/M code values effective 2021 and ASCRS’ strategy for addressing CMS’ failure to increase the value of post-operative E/M codes included in 10 and 90 day global surgery codes. In addition, the webinar will cover changes to the 2020 Quality Payment Program, that includes MIPS.

Objectives:

Participants will understand the impact of 2020 Medicare physician payment and quality reporting policies on ophthalmic practices.

Webinar Synopsis

This webinar discusses the importance of HIPAA compliance for our patients, our organizations, and ourselves.  It will detail the steps we must follow for HIPAA compliance, including the importance of making sure the companies with whom we do business are also compliant.  The webinar will reference some of the most recent HIPAA breaches and fines, from some of the biggest hospitals to the smallest medical practices. Finally, we will learn practical tips and options for ensuring compliance -so we can focus on the things we do best!

Objectives

In this course you’ll learn:

• What exactly is HIPAA? Why is it important?
• What should I do to be HIPAA-compliant?
• Do my business associates need to be compliant? Which ones?
• What happens if I’m not compliant? Could I get audited? Could my patient records get hacked?
• Is there anyone who can help me with all of this?

Webinar Synopsis

This webinar examines the conflict resolution strategies taught by Starbucks and how they can be effectively applied to healthcare & management settings. Following this simple engagement outline, individuals will not only deescalate conflict situations, but will also reach positive solutions with both customer and staff buy-in.

Objectives:

At the end of this webinar, attendees will be able to understand and implement the LATTE communication strategy in customer service situations:

• Listen
• Acknowledge
• Thank with sincerity
• Take action
• Explain
• Teach front-line staff members how to use this method of communication to foster more positive patient interactions and increase patient satisfaction in both front desk and clinical settings
• Apply positive communication strategies in both manager to staff and peer to peer interactions to develop open communication practices, decrease “because we’ve always done it that way” reasoning, and decrease miscommunication and feelings of not being heard between supervisors and subordinates