Webinar Synopsis

As Medicare continues to cut reimbursement, many have turned to other sources of income, such as optical, to continue to grow their business. How will managers evaluate this service line to make sure it is performing at its optimal level? This webinar will examine key indicators to ensure success in your optical operations. We will provide tools to measure efficiency and ideas about how to use the information to improve your optical performance.

Objectives:

1. Discover key performance indicators for optical operations in an ophthalmology practice
2. Define benchmarks and formulas
3. Use case studies to explore how to use information to improve efficiency

Note: Current ASOAnalytics paid subscribers can attend the webinar free of charge. Contact asoa@asoa.org for the complimentary promo code.

Description:

In today’s ophthalmology landscape, recruiting and retaining top ophthalmologists and optometrists to our practices has become increasingly difficult. This webinar will address provider compensation issues, standard contract terms, and guidelines to help make practices competitive in this tight labor market. The course will also use data available through ASOAnalytics to demonstrate industry trends.

Synopsis:

The purpose of this webinar is to help practice administrators navigate questions related to provider compensation in ophthalmology. The course will review typical pay structures, benefits, and resources to assist practices in attracting and retaining physician talent. The course will also explore available data from ASOAnalytics to provide baselines in provider compensation.

Objectives:

Upon course completion, attendees will be able to:

• Discuss market pressures that are affecting physician compensation
• Understand typical pay structures for physicians and optometrists
• Outline benefits and contract terms usually discussed during negotiations
• Review ASOAnalytics and provider compensation benchmarks

Note: Current ASOAnalytics paid subscribers can attend the webinar free of charge. Contact asoa@asoa.org for the complimentary promo code.

Webinar Synopsis

This webinar discusses the importance of HIPAA compliance for our patients, our organizations, and ourselves.  It will detail the steps we must follow for HIPAA compliance, including the importance of making sure the companies with whom we do business are also compliant.  The webinar will reference some of the most recent HIPAA breaches and fines, from some of the biggest hospitals to the smallest medical practices. Finally, we will learn practical tips and options for ensuring compliance -so we can focus on the things we do best!

Objectives

In this course you’ll learn:

• What exactly is HIPAA? Why is it important?
• What should I do to be HIPAA-compliant?
• Do my business associates need to be compliant? Which ones?
• What happens if I’m not compliant? Could I get audited? Could my patient records get hacked?
• Is there anyone who can help me with all of this?

Webinar Synopsis

This webinar examines the conflict resolution strategies taught by Starbucks and how they can be effectively applied to healthcare & management settings. Following this simple engagement outline, individuals will not only deescalate conflict situations, but will also reach positive solutions with both customer and staff buy-in.

Objectives:

At the end of this webinar, attendees will be able to understand and implement the LATTE communication strategy in customer service situations:

• Listen
• Acknowledge
• Thank with sincerity
• Take action
• Explain
• Teach front-line staff members how to use this method of communication to foster more positive patient interactions and increase patient satisfaction in both front desk and clinical settings
• Apply positive communication strategies in both manager to staff and peer to peer interactions to develop open communication practices, decrease “because we’ve always done it that way” reasoning, and decrease miscommunication and feelings of not being heard between supervisors and subordinates