AE Articles
20 Things We Forget When Dealing With Patients
Issue: September/October 2022
File Type: PDF
Filed Under
Business Operations

Patients come in all day long. We are perplexed when someone loses their cool over a minor shortfall in the office.

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About the author
Stacey S Koch, ABO

(845-485-5712;, is practice manager/refractive coordinator at Seeta Eye Centers, Poughkeepsie, N.Y.