AE Articles
20 Things We Forget When Dealing With Patients
Issue: September/October 2022
File Type: PDF
Filed Under
Business Operations

Patients come in all day long. We are perplexed when someone loses their cool over a minor shortfall in the office.

This content is only available to ASOA members

Please use the appropriate option below to continue.

Not a member? Create an account

About the author
Stacey S Koch, ABO

(845-485-5712;, is practice manager/refractive coordinator at Seeta Eye Centers, Poughkeepsie, N.Y.


We use cookies to measure site performance and improve your experience. By continuing to use this site, you agree to our Privacy Policy and Legal Notice.