AE Articles
Best Practices for Educating Patients on Services
Issue: May/June 2022
File Type: PDF
Preview

Patient education in 2022 will bring both advantages and new challenges to ophthalmology practices. Technology is shifting the patient experience by increasingly pushing more communication through digital mediums. Emails, push notifications, online portals, and other digital applications offer practices multiple lines of communication to inform and educate patients. Gone are the days of relying solely on printed materials. Reminders are now sent directly to patient phones, and multimedia educational resources are available 24/7 at the press of a button.

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About the Author
Bill Rabourn

(brabourn@medcgroup.com) is a managing principal at Medical Consulting Group.

 

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