The backbone of any successful healthcare practice depends on providing competent clinical care and establishing an engaging, trusted advisor relationship with patients. This is a difficult challenge when providing healthcare in person. With the increase of telehealth demands, the challenge is dramatically more difficult—for your doctors, your staff, and your patients. As an administrator, you are responsible for providing the direction that builds the engaging team patient experiences that lead to a thriving practice. The growing telehealth movement makes it imperative that you share the following information with your physicians and support their development to achieve that success.
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