AE Articles
The Financial and Operational Gains of Long-Tenured Staff
Issue: March/April 2020
File Type: PDF
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In typical client practices, average turnover rate (the number of staff who leave each year divided by the total staff count) is about 25%. Practices actively working to improve this figure can typically achieve 15%. In chronically lower-morale settings or practices with weak hiring habits, annual turnover rate can be 35% or higher. The highest U.S. turnover rate we’ve seen recently in our consulting practice was 75%, registered for two years back-to-back. We’ve seen more than 100% overseas.

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About the author
John Pinto

 (pintoinc@aol.com; 619-223-2233) is president of J. Pinto & Associates, Inc., an ophthalmic practice management consulting firm in San Diego. His latest books, Simple: The Inner Game of Ophthalmic Practice Success and the sixth edition of John Pinto’s Little Green Book of Ophthalmology are available from the author.

 

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