AE Articles
When Feedback Fails: How to Make Your Feedback More Effective
Issue: March/April 2020
File Type: PDF
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In 2017, the leadership development consultancy Zenger/Folkman surveyed 7,631 managers about their attitudes towards feedback.1 The results were grim: Nearly half of managers responded that they found giving negative feedback stressful. Perhaps because of the anxiety surrounding delivering negative feedback, a staggering fifth of managers revealed that they avoid it altogether.
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