When communities experience a crisis like the COVID-19 pandemic, the healthcare field and those who work in it are put to the test. As a practice administrator during such times, you may experience stress to quickly and appropriately adapt practice operations, pressure from practice owners over business finances, and anxiety from staff about their livelihoods. While it may be easy to succumb to these pressures, there is an opportunity to rise and learn from the occasion. If you can find the courage to be disciplined and accountable, staying strategic throughout the chaos, you will come out the other side a better leader.
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