Return Policy

You may return bookstore purchases for a refund (less shipping and handling) within 15 days of the date of receipt.  Any and all bookstore purchases returned to ASOA must be in sellable condition or they will be rejected as invalid. Books, DVDs and CDs must be in their original, unopened, shrink-wrapped package. Coding products are not returnable. In general, returned materials should be as close to perfect condition as possible. Rejected returns do not qualify for credit, and the rejected materials will be returned to the sender.

Please return material(s) to:

ASOA Returns
4000 Legato Road, Suite 700
Fairfax, VA 22033  

You can expect your refund or exchange within four weeks from when you mailed your return back to us.  For credit card orders, allow one to two statements for your return to appear.  Please call the ASOA Bookstore Representative at 703-788-5777, if you have any questions.  Thank you.